01 What quotation terms can you provide? We can provide different quotation terms, including EXW, FOB, CFR, and CIF, based on the product, purchase quantity, destination port, and buyer requirements. Read More
02 Do Your Export Products Have International Transportation Experience? Yes. We have extensive international export and transportation experience for plasticizers, understand transportation requirements across different markets, and provide support for export document preparation, packaging arrangements, and logistics coordination to ensure safe and efficient delivery to customers worldwide. Read More
03 What Types of Plasticizers Do We Supply? Henan GO Biotech Co., Ltd. supplies mainstream plasticizers including DOP, DOTP, DINP, DPHP, DOA, TOTM, DEHCH, TBC, ATBC and ESBO, with suitable grades for different material systems, industrial applications and environmental compliance requirements. Read More
04 What are the minimum order quantity and standard packaging specifications? Henan GO Biotech supports small-batch sample purchases, helping customers verify product performance and application compatibility before placing formal orders. Products are commonly supplied in standard drum packaging with various specifications, and suitable packaging solutions can be provided according to product characteristics and transportation requirements. Read More
05 Can procurement receive quality inspection reports and qualification documents? Yes. After ordering, Henan GO Biotech can provide complete factory quality inspection reports, compliance certifications, and other supporting documents to facilitate procurement acceptance, internal approval, and compliance filing. Read More
06 How Long Is the Shelf Life of Products Stored at Room Temperature? Under sealed, cool, and dry storage conditions, the standard shelf life is usually up to 12 months. If the storage temperature is high, the packaging has been opened, or the product is exposed to moisture for an extended period, the storage period should be shortened and quality re-inspection should be strengthened. Read More
07 Is Stock Available, and What Is the Normal Delivery Time? Henan GO Biotech Co., Ltd. maintains ready stock to meet most regular purchasing needs. After order confirmation, products can be shipped within a short lead time, while the exact delivery schedule depends on the product type, order quantity, and destination. Read More
08 What packaging do your products use? Products are typically packaged in steel drums, IBC tanks, or flexitanks, with shockproof and leakproof protection selected according to the transportation method to help ensure safe and intact delivery. Read More
09 How to Get Product Samples and Technical Data? You can contact the Henan GO Biotech sales team directly to obtain product catalogs, technical parameters, application recommendations, and related materials for fast product selection and preliminary evaluation. Read More
10 Can You Handle Large-Scale International Bulk Orders? Backed by stable production capacity and a reliable supply chain, Henan GO Biotech Co., Ltd. supports long-term, high-volume international order supply. Read More
11 Do You Provide After-Sales Technical Support? Yes. We provide product application guidance, formulation optimization, and after-sales technical support to help customers solve practical production issues and improve application performance and stability. Read More
12 What Is a Plasticizer and What Is It Used For? Plasticizers are functional additives that improve polymer flexibility and processing performance, especially in PVC. They reduce material hardness and glass transition temperature while enhancing softness, elongation, and molding efficiency for products such as cables, films, artificial leather, flooring, hoses, automotive interiors, coatings, and inks. Read More
